Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the website

operated by Whattacart Enterprises, having its registered/operational office at Plot No. 41,

Block-K, Kirti Nagar, West Delhi, Delhi – 110015, India (hereinafter referred to as “Company”,

“we”, “us”, or “our”).

By accessing, browsing, or using this website, or by placing an order, you (“you”, “your”,

“user”, or “customer”) agree to be bound by these Terms.

1. ELIGIBILITY

By using this website, you confirm that you are at least 18 years old or are using it under the

supervision of a parent or legal guardian.

2. USE OF WEBSITE

You agree to use the website only for lawful purposes and in accordance with these Terms.

You shall not:

• Engage in any fraudulent, abusive, or unlawful activity;

• Attempt to gain unauthorized access to any part of the website;

• Interfere with or disrupt the website or its servers.

3. PRODUCT INFORMATION AND PRICING

The Company strives to ensure that all product descriptions, images, and pricing are

accurate. However, errors may occur. The Company reserves the right to:

• Correct any errors, inaccuracies, or omissions;

• Change or update information at any time without prior notice;

• Cancel orders arising from such errors.

• All prices are listed in Indian Rupees (INR) unless stated otherwise.

4. ORDER ACCEPTANCE AND CANCELLATION

All orders placed through the website are subject to acceptance by the Company. The

Company reserves the right to refuse or cancel any order at its sole discretion, including but

not limited to:

• Product unavailability;

• Errors in pricing or product information;

• Suspected fraudulent or unauthorized transactions.

Customer-initiated cancellations shall be governed by the Company’s Cancellation Policy.
5. SHIPPING AND DELIVERY

Orders shall be processed and delivered in accordance with the Company’s Shipping and

Delivery Policy. Delivery timelines are indicative and subject to third-party logistics providers.

The Company shall not be liable for delays caused by such third parties.

6. RETURNS, REFUNDS AND REPLACEMENTS

Returns, refunds, and replacements shall be governed by the Company’s Return and Refund

Policy.

Returns are accepted only in cases of damaged or incorrect products, subject to verification

and valid proof (including unboxing video where applicable).

Approved refunds shall be issued in the form of store credit, unless otherwise specified.

7. USER ACCOUNT AND RESPONSIBILITY

If you create an account on the website, you are responsible for maintaining the confidentiality

of your login credentials and for all activities conducted under your account. The Company

shall not be liable for any unauthorized use of your account.

8. INTELLECTUAL PROPERTY RIGHTS

All content on the website, including but not limited to text, graphics, logos, images, and

design, is the property of the Company or its licensors and is protected under applicable

intellectual property laws. Unauthorized use, reproduction, or distribution is strictly

prohibited.

9. THIRD-PARTY LINKS

The website may contain links to third-party websites for convenience. The Company does

not endorse or assume responsibility for the content, policies, or practices of such websites.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

• The Company shall not be liable for any indirect, incidental, special, or consequential

damages arising out of or in connection with the use of the website or purchase of

products.

• The Company’s total liability, if any, shall not exceed the amount paid by the user for

the product giving rise to the claim.

11. PAYMENT AND TRANSACTION ISSUES

The Company shall not be liable for any loss or damage arising from payment failures,

including but not limited to declined transactions, authorization failures, or exceeding preset

limits set by banks or payment gateways.

12. PRIVACY
Your use of the website is also governed by the Company’s Privacy Policy, which outlines how

personal information is collected, used, and protected.

13. FORCE MAJEURE

The Company shall not be liable for any delay or failure in performance due to events beyond

its reasonable control, including but not limited to natural disasters, acts of government,

strikes, pandemics, or disruptions in logistics services.

14. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India. Any

disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction

of the courts located in Delhi, India.

15. MODIFICATIONS TO TERMS

The Company reserves the right to modify or update these Terms at any time without prior

notice. Continued use of the website following such changes constitutes your acceptance of

the revised Terms.

16. CONTACT INFORMATION

For any queries regarding these Terms, you may contact us at:

Phone: 9910661900

Email: connect@whattacart.com