Privacy Policy
This Privacy Policy explains how Whattacart Enterprises (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or make a purchase. By accessing or using our website, you agree to the terms outlined below.
We may collect certain personal information to provide you with a seamless shopping experience. This includes:
• Personal details such as your name, phone number, and email address
• Shipping and billing information including your delivery address
• Transaction details related to your orders (payments are securely processed via third-party gateways)
• Technical data such as IP address, browser type, device information, and browsing behavior
• Preferences and feedback including responses to surveys, reviews, or offers
We use this information to improve your experience and operate our business effectively. Specifically, your information may be used to:
• Process and deliver your orders
• Share order updates and provide customer support
• Improve our products, services, and website functionality
• Send promotional offers and updates (only where permitted or with your consent)
• Conduct internal analysis, research, and fraud prevention
We process your personal data based on the following legal grounds:
• Your consent (for example, marketing communications)
• Contractual necessity (to fulfill your orders)
• Legal obligations under applicable laws
• Legitimate business interests such as improving services and ensuring security
We respect your privacy and do not sell your personal information. However, we may share your data with trusted third parties where necessary, including:
• Payment gateway providers for secure transactions
• Logistics and delivery partners for order fulfillment
• Technology and analytics providers to improve website performance
• Legal authorities if required by lawWe retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal and regulatory requirements. Once no longer required, your data is securely deleted or anonymized.You have control over your personal data and may exercise the following rights at any time:
• Request access to the personal data we hold about you
• Request correction or updates to your information
• Request deletion of your data
• Withdraw consent for marketing communications
We use cookies and similar technologies to enhance your browsing experience. Cookies help us analyze website traffic, understand user behaviour, and personalize content. You can choose to accept or decline cookies through your browser settings, although this may affect certain functionalities of the website. We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure. Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Our services are intended for users who are at least 18 years of age. We do not knowingly collect personal data from minors. We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and continued use of the website indicates your acceptance of the updated policy.
Contact & Grievance
If you have any questions, concerns, or requests regarding your personal data, please contact us:
Phone: +91 9910661900
Mail: connect@whattacart.com
Address: Plot No. 41, Block-K, Kirti Nagar, West Delhi, Delhi – 110015, India